OPSIS Case Management Training Program Oct/Nov 2011

Case Management Courses
Due to popular demand IRIS OPSIS Ireland have launched another range of Case Management Training Courses to help Solicitors based in Ireland get more from their Case Management Software investment.
All courses are run from 10.00am to 12.00 noon, and are worth 2 CPD points.
Course A: 18th October
Case Management Refresher/ Fee Earner Training
Enhance your skills and knowledge. Also ideal for new users.
- Logging on & Password Management
- Client & Contact Management
- Setting up cases & best practice
- Completing the details area
- Managing case documents
- Managing emails & telephone messages
- Closing / reopening cases
- Reporting
Course B: 1st November
Administrator / Supervisor
Run a more efficient practice
- Practices security processes
- Setting and managing permissions
- System maintenance and customisation
- User Preferences
- Design Case Steps / Workflows
Course C: 15th November
Precedent Maintenance
Update Precedent Letters & Documents
- Streamline existing Precedents
- Add new Precedents to the system
- Tailor existing precedents to work better with your system
- Advanced MS Word fields & prompts
Course D: 29th November
Time Recording Training
Ideal for fee earners and office managers
- Time recording activity management
- Maintain charge rates and pricing structures
- Fee earner / User interface
- Time recording reports
Course E: Dates available
Firm Specific
Ideal for larger firms with specific training requirements
- The individual firm decides the course content
Book your place now! - Please download the pricing and booking form which you can use to reserve places. Alternatively please call us on 028 9044 7122. The courses are being held at our Belfast office.

Jimmy Scullion
Hope to see you soon.
Kind Regards
Jimmy Scullion
General Manager
IRIS OPSIS Ireland
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